How to quickly troubleshoot a Software Distribution job
Description: The idea of this document is a resource for what to look for when an Software Distribution job fails. It's intent is to help anyone using the LDMS...
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How to enable XTrace Diagnostic logging in LANDesk 9.6 Core and Clients
Purpose This document outlines how to enable xTrace logging for LDMS 9.6. Enabling xTrace on the device will make the original log files more verbose allow for better troubleshooting. Steps Open...
View ArticleCreating your own launcher / manually starting task via sdclient.exe
Hello. I'm in a situation where I would like to make both the MUIs and proofing tools for Office 2013 available to my users (we are a global company), but I do not want to put 15 MUI tasks and 15...
View ArticleLANDesk 9.6 SP1
Have yet to upgrade to 9.6, we were waiting for the service pack to come out. How has it been working/any major problems encountered?
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Multicast Distribution?
Is there a way to distribute software to devices using multicast distributing if there is a machine at that location already on LDMS 9.5?I am trying to get all devices on subnet on LDMS 9.5 without...
View ArticleHelp me understand Multicasting
One of these days maybe I wont have to say this . . . . I'm pretty new to Landesk. I have deployed new agent on a domain of about 1000 computers. I have also started software distriribution and begun...
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How to use Reboot Settings
Purpose As of LDMS 9.6 we have introduced Reboot Settings, in doing so we have integrated the reboot behaviors of Software Distribution and of Patch Management. All the settings discussed here...
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How to Manually Kick Off a Policy Sync
Platform:LDMS 9.6 (this will work with any 9.5 and 9.0 platform as well) Problem:How do I kick of a policy sync manually on a device? Scenario:I have scheduled a required policy, and do not want to...
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Installation fails with error "One or more of the dependent files could not...
I'm trying to put together a MSI distribution package for ApplicationXtender Desktop 6.5 with retrieval only option. It is a MSI install, and I have the command line as: /i /quiet...
View ArticleHow to troubleshoot tasks hung with a status of "Client has initiated...
Environment:LDMS 9.6Problem:After beginning task clients are stuck in an active state with a task status of "Client has initiated asynchronous policy execution", and never progresses.Purpose:This...
View ArticleHow to uninstall Visual studio 2012 premium
Hi Friends, Please help me with how to uninstall VS studio 2012 silently from the landesk SW distribution. I have tried the below script manually that worked fine. Kindly help me on this @ECHO ON\\...
View ArticleTask has been placed in Transport queue
We are attempting to perform a standard push of Adobe flash and clients are reporting "Task has been placed in Transport Queue" return code 1003.
View ArticleLimit software installs
Landesk 9.5 SP1 Does anyone know if there is a way to either limit the number of times a user can install the same software title assigned to them via Landesk, or is there a way to block a user from...
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Whats new for LDMS 9.6 SP1 Software Distribution
Explanation There are many new features to Software Distribution in LDMS 9.6 SP1. Some are visible, and some are enhancements that took place behind the scenes to improve performance. Below you will...
View ArticleDeploy patch failed by using policy supported push delivery method with error...
Product Version:LDMS9.0 SP3 and later Problem Description:When you trying to use policy supported push delivery method deploy a patch but failed saying: “Error downloading package" or in the...
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how to deploy an .msi with .msp
Hi!I'm traying to deploy an .MSI package with this batch:mkdir "C:\Program Files\Interactive Intelligence"mkdir "C:\Program Files\Interactive Intelligence\ICUserApps"MSIEXEC /i...
View ArticleHow to Enable MSI Verbose Logging
Start Registry Editor (Regedt32.exe), and then create the following path and keys in the registry: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer Reg_SZ: LoggingValue: voicewarmup...
View ArticleWhen does a local scheduler task start if the machine is off at the scheduled...
Environment 8.7 to 9.6 Description If a machine is off when a local scheduler task is set to run, the task will be started immediately after the machine starts and the local scheduler is available....
View ArticleHow to Prestage Distribution Packages Through the Management Gateway
Environment 8.7 to 9.6 Delivery MethodsWhen using the Management Gateway, only Policy-based Delivery Methods can be used. Such Delivery Methods do not allow for Pre-staging a file but always run the...
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