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Remote System refused the network connection

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Problem/Symptoms

 

 

When running a scheduled script to a LANDESK Management Suite client, the following error occurs:

Remote System refused the network connection

 

and is recorded in the log file:

 

Error code -2147023671: Remote System refused the network connection

 

 

Cause

 

 

The certificate file on the client machine has either become corrupted or been deleted.

The file is found in:


C:\Program Files\LANDesk\Shared Files\cbaroot\certs

 

The Core Server does an initial check of the certificate file to make sure that it is a client with which it can communicate. Since the hash value is correct it will start the script; however during the full

verification of the certificate, the process will fail and the connection will be refused.

 

 

Solution

 

 

Copy the certificate file from the Core Server's from this directory:

 

C:\Program Files\LANDesk\Shared Files\keys

 

to the client's one:

 

C:\Program Files\LANDesk\Shared Files\cbaroot\certs

 

The certificate file has a .0 extension.


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