Having an issue whereby softwareinstaller.exe does not terminate when installing software from the software deployment portal.
The symptoms are if you install an application from the portal, the application installs successfully, but the deployment task does completes. If you close the deployment portal and re-open it, this terminates the softwareinstaller.exe process and then updates the task as complete.
The problem is you cannot select multiple applications to install without closing and re-opening the portal between each application installation.
This is an intermittent issue. Sometimes it works, sometimes it does not.
We have logged this wih LANDesk support and they said that our only option is to go to 9.0 SP4. There is no patch for SP3.
This will require much testing in our environment. We have checked that our Mcafee Anti-virus product has the LDClient directory and subfolders as a exclusion.
Has anyone seen this issue occur before on 9.0.3?
Thanks for your help or advice.
Rob