How to enable XTrace Diagnostic logging in LANDESK 9.6 Core and Clients
Open up the registry on the device (regedit.exe)
Key Name:
32Bit OS
[HKEY_LOCAL_MACHINE\SOFTWARE\landesk\managementsuite\LogOptions\logXTrace]
64Bit OS
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\landesk\managementsuite\LogOptions\logXTrace]
The "logXTrace" will be a DWORD (32-bit) Value. The Value has to be set to 1 in order for xTrace to be enabled.
Enabling xTrace on the device will make the original log files more verbose allow for better troubleshooting.