Quantcast
Channel: LANDESK User Community : All Content - Software Distribution
Viewing all articles
Browse latest Browse all 766

LDMS Ignores Cancel and deferral at Software distribution

$
0
0

LDMS versions affected : 9.5 SP1

 

Issue:
LDMS Ignores Cancel and deferral at Software distribution

 

DEFER SCREEN.PNG

 

Cause:

This is a known defect caused by a buffer error on the Microsoft side. This is caused by an update and is an environmental issue rather than a LDMS one.

The update in question is KB2670838.

 

update.png

 

It seems to change the size of a buffer which is used by the 'snooze' function of the deferral process. When the 'snooze' button is pressed an entry is created in the localsch to 'snooze' the process until the timer runs out, but due to a change in the size of a buffer, this entry appears with strange characters as well which localsch does not recognize causing the defer window to popup again and in some cases just installing the distribution package anyway.

 

The windows update comes with a lot issues, some can been seen in these threads:

http://news.softpedia.com/news/Botched-KB2670838-Windows-7-Update-Workaround-Found-382157.shtml

http://www.infoworld.com/t/microsoft-windows/windows-7-patch-kb-2670838-fries-firefox-fonts-218186

 

Resolution:

 

LANDESK Management Suite 9.5 Service Pack 2 includes a fix for this issue.
You can find, among the fixes listed in the related readme:

80921 - SWD - Distribution package is installed when the Snooze button is clicked.


Viewing all articles
Browse latest Browse all 766

Trending Articles